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Discover Plugged In, LLC
Our experience
Our trainings & Workshops
Our experience
As first responders, educators and leaders, and in working extensively with those of the younger generation, we have developed a diverse skill set to help organizations and individuals learn how to communicate and build trust to cultivate deeper relationships in both their professional and personal lives and across generations.
We promise you will see results!
Our Vision
Our trainings & Workshops
Our experience
Plugged In started as a vision for wanting to do more and share our learning with others. Through both formal presentations as well as informal dialogue with others, we truly have seen a need to help others build relational intelligence, learn communication and feedback strategies and how to increase emotional intelligence and regulation to foster deeper connections with others.
Our trainings & Workshops
Our trainings & Workshops
Our trainings & Workshops
As educators of all ages but especially experienced with young adults and coming from a fast-paced profession, we understand the importance of chunking information into bite-sized pieces, providing frequent and meaningful feedback and creating an engaging environment where information flows both ways. You will not be bored in our sessions!
Who We Are
First Responders. Educators. Leaders. Friends.
We are FIRST RESPONDERS.
As first responders answering emergency 911 calls within the community, we have learned the importance of building trust, clear and concise communication, working under pressure and service above self.
We are EDUCATORS.
As educators we have learned to observe the knowledge, skills and abilities of others and provide constructive feedback to improve performance while fostering a growth mindset.
We are LEADERS.
As leaders we have learned to articulate a vision, have difficult conversations and to inspire and develop others to meet the mission of the team or organization.
We are FRIENDS.
As friends we have learned to actively listen, hold each other accountable, support one another and of course to laugh and have fun along the way!
Learn about us!
Courtney Hull - Founder/Presenter
Courtney Hull is the Associate Dean of Fire/EMS Training at Waukesha County Technical College in Pewaukee, Wisconsin, and the founder of Plugged In, LLC, a company focused on leadership and relationship development, communication, and connection in high-stakes environments.
A former career Firefighter/AEMT, Courtney transitioned to Fire/EMS education full time in 2010 after teaching part-time since 2007. She holds a master’s degree in training & development and is passionate about shaping the future of emergency services through inclusive, high-quality education.
As a classroom leader, Courtney is known for building strong relationships with students, designing creative, engaging lessons that proactively manage classroom dynamics, and providing holistic support to increase student success. Her leadership style is driven by her CliftonStrengths of Learner, Developer, and Relator—she’s energized by helping people grow, learn, and connect with purpose.
Courtney’s strategic mindset shines in her ability to rally teams around a shared vision, foster inclusive and engaged cultures, and generate fresh, effective solutions to stubborn challenges. Whether in a classroom, firehouse, or boardroom, she’s committed to developing resilient, high-performing teams that thrive under pressure.
Clifton Strengths:
Learner, Developer, Relator, Individualization, Analytical
Jeremy Blair - Co-presenter
Jeremy Blair is a career Battalion Chief with the City of Wauwatosa Fire Department and a seasoned Fire/EMS Instructor at Waukesha County Technical College, where he has been preparing the next generation of firefighters for state certification and real-world service. With 29 years of experience in fire and emergency services, Jeremy brings a grounded, real-talk approach to leadership, communication, and personal development.
A dedicated mentor and motivator, Jeremy thrives in every setting—whether leading crews in the firehouse, instructing in the classroom, or presenting in front of a professional audience. He is known for creating learning environments that are practical, engaging, and growth-focused, blending high standards with high support. His leadership is anchored in clear direction, accountability, meaningful feedback, and a deep commitment to helping others reach their potential.
Jeremy’s CliftonStrengths—Woo, Communication, Significance, Ideation, and Context—shape his dynamic presence as a speaker. He connects quickly with audiences, delivers messages that resonate, and brings energy, insight, and authenticity to every engagement. Whether he's training future firefighters or inspiring current leaders, Jeremy leaves listeners with the tools and motivation to grow, lead, and make an impact.
Clifton Strengths:
Woo, Communication, Significance, Ideation, Context