Plugging Into People

This is a 2-hour interactive workshop.

If you strive to be a part of a high-performing organization, you must learn how to build connection with others. The basis of high performing teams comes down to an environment of psychological safety. Vulnerability-based trust helps to speed the process of trusting others and creating an environment safe to provide constructive feedback for growth.

Learning Objectives

1) Identify the characteristics of high performing teams.

2) Discuss the importance of psychological safety within an organization to promote growth.

3) Recognize how feedback plays a role between growth-mindset and fixed-mindset.

4) Compare the difference between vulnerability-based trust and predictive-based trust.

5) Recognize how creating a culture of trust and growth will contribute to retention of high performers.

Lessons Learned from past participants:

• “I learned how important it is to use certain words to positively shape the outcome of the conversation and positively impact the individual.”
• “I learned about some different strategies for how to better connect with the younger generation of firefighters and how to be a better coach and mentor.”
• “To be more open minded when dealing with people at work and to realize that there could be something I could help someone with when they are struggling.”
• “We need to change the way we welcome new people into our organization. We need to make them feel welcome and part of the organization from day 1.”

Other Feedback:

• "Jeremy and Courtney did a great job making us look inside ourselves and how we listen to everything."
• "Great presentation and interaction. Really appreciate all of your insight. Will be able to use professionally and personally. Way better than I expected. The instructors killed it."
• "Awesome class! I walked away with a slightly different perspective and feel the information I learned is going to really help me with my career!"
• "Everything started with the note sheet. I felt like our presenters have thought of everything. I could listen to every word and focus on the information being provided without having to worry didn't I write down the right information. Then the interactive piece. Not going to lie I was nervous but after I felt so engaged and excited for what was coming next. Thank you being vulnerable with us. I'd love to listen to the lecture again. There were so many things that I thought were interesting and that I could improve upon. Major kudos!"